07. 05. 2022

We now process complaints, returns, exchanges of goods, withdrawals from the purchase agreement or reports of incorrectly sent packages by the newly installed service, which you will find in the footer of the e-shop or under your established account in the "My Account" section.

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  • Registered users in the "My Account" section select the type of request and search for the order that is the subject of the solution.
  • For unregistered users, you need to select the type of request, enter the email address from which you created the order and your order number.

You can then write a few sentences about the type of problem or solution and submit a request.

20. 02. 2022

We have now included the Shelly 1L in the offer of devices with Apple HomeKit firmware, which is suitable for use in cases where you do not have a neutral conductor brought into the installation box, but only a phase.

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We have now included the Shelly 1L in the offer of devices with Apple HomeKit firmware, which is suitable for use in cases where you do not have a neutral conductor brought into the installation box, but only a phase.

02. 02. 2022

Due to high demand and the possibility of ordering a limited number of pieces from the manufacturer, we are able to send orders within 3-4 working days.

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Due to high demand and the possibility of orderiDue to high demand and the possibility of ordering a limited number of pieces from the manufacturer, we are able to send orders within 3-4 working days.

PayPal

27. 12. 2021

Due to the long-term difficulty and small use of PayPal Payment Gateway, we decided to terminate this service and disable from the offer. Other payment methods remained unchanged. Team Voltio

15. 10. 2021

Dear customers, As we are unable to respond to your Facebook Messenger messages, please use our Help Desk for questions, complaints or technical assistance.