Shipments and their return

Your shipment

Packages are usually shipped within 2 days of receipt of payment and if the goods are in stock and are shipped through Packeta and the carrier of your choice.

Shipping costs include shipping and handling. Handling charges are fixed, while shipping costs vary based on the total weight of the shipment. We recommend grouping your items in one order. We cannot group two different orders and charge one postage, fees are always charged separately for each order. The package will be shipped at your own risk, but special care should be taken to protect fragile objects.

The boxes are large enough and your items will be well protected.

Supported countries, postal carriers and free shipping

Free shipping for purchases over 2000 Kč (ca. €80)
Czech Republic - Zásilkovna, DPD, Česká Pošta
Slovakia - Zásilkovna, Slovenská Pošta

Free shipping for purchases over 5000 Kč (ca. €199)
Austria - Österreichische Post
Belgium - PostNL
Bulgaria - Speedy
Croatia - Hrvatska pošta
Denmark - Post Nord
Finland - Post Nord
France - Colissimo
Germany - Deutsche Post
Hungary - DPD
Italy - GLS
Latvia - Omnivia
Lithuania - Omnivia
Netherlands - PostNL
Poland - Poczta Polska
Portugal - MRW
Romania - Cargus
Slovenia - DPD
Spain - Correos Express
Sweden - Post Nord
Switzerland - Swiss Post
United Kingdom - Royal Mail

Without free shipping
Russia - Russian Post EMS
United States - USPS - temporarily canceled

If you want to send the shipment to another country or another carrier, write to us.